Dear Doll Face,
Appointments are highly recommended as well as pre-booking your next appointment upon checkout. We offer a reminder call the day before your appointment. As a courtesy to our other guests, please notify the staff 24 hours in advance if you need to reschedule an appointment. We keep our prices affordable, and therefore 50% service charge will be applied for late cancellations or no shows payable upon your next visit. Thank you for your understanding.